At Q Concierge, we spend a lot of time thinking about the future of hotels. Specifically, we focus on how tools like our Voice AI can help staff work more efficiently and improve the guest experience.
We know our own technology inside and out, but we also know we don't hold all the answers for the entire industry. The hospitality sector changes fast. New ideas about guest engagement platforms, revenue management, and operational software emerge constantly. To keep up, you need reliable information sources that vet these new ideas.
Podcasts are a great medium for this because they allow you to learn while commuting or working. However, there is a lot of noise out there. We did some research to find the shows that actually provide value on technology topics, rather than just general industry chat.
Here is a list of seven podcasts that consistently cover hospitality tech in a useful, literal way, along with evidence for why they made the list.
1. Hotel Tech Insider (by Hotel Tech Report)
If you want a show completely dedicated to hotel software and strategy, this is a logical place to start. They don't just talk about trends vaguely; they often get into specifics about implementation and results.
Why it made the list: They focus on practical application. For instance, a recent episode detailed exactly how a boutique hotel director built their entire tech stack from the ground up, moving away from legacy systems. It’s practical information for operators looking at how different systems actually connect. Evidence: See episode details on building a tech stack.
2. No Vacancy Live!
Glenn Haussmann has been covering the industry for a long time, and his show is often rated highly. While he covers a broad range of hospitality topics, he frequently discusses how technology impacts day-to-day operations and the guest journey.
Why it made the list: It balances operational reality with tech trends. We found a recent episode discussing how luxury hotels use technology to "remove friction" for guests particularly interesting. It’s a good listen for understanding the practical, rather than theoretical, application of tech strategies. Evidence: View the recent episode on luxury tech removing friction.
3. The Modern Hotelier
Hosts David Millili and Steve Carran focus specifically on current industry trends and speak to experts. Their stated goal is to help hoteliers understand the changing landscape, which naturally includes a heavy dose of technology discussion.
Why it made the list: It is consistently cited by listeners as an educational resource. Reviews for the show praise it for being very informative and note that listeners can gain something useful from every episode. It’s a solid choice for staying current on what your peers are doing. Evidence: Read listener reviews on Apple Podcasts.
4. Hospitality Daily Podcast
As the name suggests, this podcast provides daily insights. If you prefer short, frequent updates rather than long, weekly deep dives, this format might suit you better. Keeping up with hotel technology news can be overwhelming, so having bite-sized episodes helps.
Why it made the list: The frequency and brevity make it easy to consume. Listeners have noted in reviews that the hosts are knowledgeable and make the content accessible. It is a good way to get a quick pulse on industry developments every morning. Evidence: See reviews regarding the show's informative nature.
5. Defining Hospitality
This podcast, hosted by Dan Ryan, often focuses on influential figures, leadership, and design. However, we included it because it addresses a crucial aspect of tech adoption: the human element.
Why it made the list: It provides necessary context on how tech fits into the actual service framework. A key takeaway from their discussions is that technology should be used as a tool, leveraging data to improve operations, rather than a replacement for human hospitality. This aligns with how we view AI's role in supporting hotel staff. Evidence: Read the show description emphasizing tech as a tool.
6. Hospitality Hangout
Sometimes detailed tech talk gets dry. This podcast takes a different approach. Hosts Michael Schatzberg and Jimmy Frischling cover serious trends like marketing technology and innovations, but the tone is much more casual.
Why it made the list: It makes learning about complex topics easier. Listeners have described it as feeling more like a "barstool chat" about industry trends rather than a formal briefing. If you want to hear about tech innovations without feeling like you are in a lecture, this is a good option. Evidence: Read reviews describing the show's conversational tone.
7. Slick Talk: The Hospitality Podcast
Host Wil Slickers covers a wide variety of segments, from traditional hotels to vacation rentals. The core focus of the show is on growth and learning within the broader hospitality industry.
Why it made the list: It offers a wider perspective. It is useful because technology trends in one sector (like short-term rentals) often influence the traditional hotel sector shortly after. Seeing how different parts of the industry use technology can provide new ideas for your own property. Evidence: See the show's focus on growth and learning across the industry.
Staying informed about guest experience technology is part of the job now. These podcasts are reliable ways to hear from experts and peers about what is actually working in the real world.
Speaking of technology that works in the real world, we believe in giving hotel teams better tools so they have more time for direct guest interaction. If you want to see how our Voice AI handles guest requests directly at the front desk or over the phone, let's talk.